Business Automation

Smart tools that save time, improve service, and help your business run smoothly.

Our business automation services help you work smarter.

Running a small business often means juggling the same tasks day after day. Business Automation reduces that workload by introducing simple tools that handle enquiries, collect reviews, and keep customers engaged at any time of day.


We offer two key services. An Online Review system that sends personalised requests and automated follow-ups, and AI Chatbots that answer questions and capture leads. Together, they save you time, improve consistency, and support your day-to-day operations.

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Reputation Management

Helping you get more online reviews

Asking for reviews can be uncomfortable and easy to overlook. Our automated review service makes it simple by sending personalised requests, following up automatically, and helping you build your reputation with minimal effort.


Online reviews play a major role in search visibility, with preference often given to businesses that have strong, recent feedback. Automation keeps reviews coming in regularly and makes it easier for customers to trust your business. You also gain clearer insight into what your customers value.


Consistent review management strengthens credibility, supports better decision-making, and helps your business stand out online.

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AI Chatbots

Instant support for your customers 24/7

AI chatbots on your website let you engage visitors, answer common questions, and capture leads automatically, any time of day. They guide customers to the right information, provide instant support, and ensure no enquiry is missed, even outside business hours.


We handle the entire setup, tailoring the chatbot to your business, services, and the questions your customers ask most. Once live, it delivers fast, consistent responses, reduces repetitive tasks, and helps customers find what they need quickly. Chatbots are a simple, effective way to improve service, save time, and keep your business running smoothly.

TAKE OUR DEMO BOT FOR A TEST DRIVE

Visit our demo site, a fictitious cleaning company, and click the speech bubble in the bottom right corner to try our AI demo bot.

Business Automation FAQ's

  • What is Business Automation?

    Business automation uses tools and software to perform repetitive tasks automatically, saving time and improving efficiency.

  • What types of tasks can be automated?

    Many everyday tasks can be automated to save time and improve consistency. This includes answering common customer enquiries, capturing leads, requesting and managing online reviews, sending follow-up messages, and providing instant information through chatbots.


    Automation works best for repetitive tasks that would otherwise take up your time. It helps keep your business responsive and organised, while still allowing you to step in personally when it matters most.

  • Do I need technical expertise to use these tools?

    No. Everything is set up for you, and the tools are designed to be simple to use day to day. Once they’re live, they run in the background with minimal input from you.


    If you ever need changes or have questions, support is available, so you’re never left trying to figure things out on your own.

  • Will automation replace my team?

    No. Automation is designed to support your team, not replace it. It handles repetitive or time-consuming tasks so your staff can focus on more important, high-value work.

  • How much does it cost?

    Costs depend on the complexity of your automation needs. We offer custom packages tailored to your business.

  • How long does it take to set up?

    Setup times vary depending on the complexity of your requirements, but typically we can have some tools running within a couple of weeks.

  • What if I need help after setup?

    We provide ongoing support to ensure your automation tools continue to run smoothly and effectively.